FAQ AREA
Browse our help area for answers to questions we have had our customers ask. If you can’t find what you are looking for here, simply send us a message and we will address it asap.
PLEASE NOTE: You Must be over the age of 19 and a Canadian citizen to order from thegrowhouse.ca
We cater to medical patients and our compassion program will help medical patients through hard times with samples and discounted medical products. A medical card is not required by law but it can be uploaded to support@budblaze.cc to join the The Grow House Compassion Club. We’re one of 150+ dispensaries in Vancouver (over 250 in Canada) that are not operating under the federally-approved medical marijuana system. To qualify under the federal system, you’ll need to get a doctor’s approval and Health Canada’s permission to purchase from one of the 26 licensed producers. City Hall and VPD have allowed dispensaries to proliferate so people can safely access medicine, so long as there are no sales to minors or any organized crime affiliations.
There are 30+ mail order medical marijuana dispensary sites in British Columbia. Vancouver’s domestic mailing system has been shipping medical marijuana since the 90’s with no record of charges for a customer receiving medicinal Marijuana in the mail.
I would register first, you can do that here: https://budblaze.cc/my-account/
You will get a link you need to click to validate your account.. it also brings you to the website
Then, pick out some products,. I wouldn’t worry about how much quantity per product just yet,. you can adjust it in the cart.
Once your done browsing and pricing, you can view your cart contents by clicking the little cart in the top right
This is where you can adjust quantity, and/or remove anything you decide not to grab the first time.
Checkout is easy, just add an address for delivery .. triple quadruple check the address for accuracy ( you wouldn’t believe some of the addresses we get )
Email Transfer and Crypto are the only payment methods we can accept right now, instructions are on the checkout page ,. They are also emailed to you just in case you close the window.
I hope this helps.
We cater to medical patients and our compassion program will help medical patients through hard times with samples and discounted medical products. A medical card is not required by law but it can be uploaded to support@growhouse.rocks to join the The Grow House Compassion Club. We’re one of 150+ dispensaries in Vancouver (over 250 in Canada) that are not operating under the federally-approved medical marijuana system. To qualify under the federal system, you’ll need to get a doctor’s approval and Health Canada’s permission to purchase from one of the 26 licensed producers. City Hall and VPD have allowed dispensaries to proliferate so people can safely access medicine, so long as there are no sales to minors or any organized crime affiliations.
There are 30+ mail order medical marijuana dispensary sites in British Columbia. Vancouver’s domestic mailing system has been shipping medical marijuana since the 90’s with no record of charges for a customer receiving medicinal Marijuana in the mail.
Orders are only delivered to canadian postal addresses.
In order for a replacement / refund to take place, we must receive a picture of the damaged or defective products within 1 day of delivery.
Guaranteed Delivery
Yes! We offer a guaranteed shipping option free of charge for every order by selecting “Mandatory Signature” for your order.
We ship using Canada Post XpressPost. Delivery usually takes 2-3 days, but can take up to 7 business days.
The Green Express Code of Conduct
Our staff are dedicated to the business and have both personal and professional interests in making you (our customers) happy. We want this business to flourish and become something mainstream that everyone has access to. If, for any reason you are upset or drexed with issues in your life please respect our staff and other customers when dealing with them. We are not equipped to deal with personal issues and just want you to be happy so please, be patient
Please send the email as the instructions on the conformation page dictate.
Please send the amount using the exact information as displayed on the checkout page.
Any deviations, misspellings, or alternative text will will cause the transfer to not be accepted
What are the requirements to order from this site?
What you get
- There is no indication of the contents of the package.
- The entire contents of each order are packed by the product in groups, like strain.
- All products are vacuum sealed in a sterile overwrap.
- Then placed into a padded Canada post xpress envelope
- Your name is displayed on it with an address on a sticker label
- There are no other marks or text
We ship using Canada Post XpressPost. Delivery usually takes 2-3 days, but can take up to 7 business days.
If you order on a Friday afternoon, or your order contains a product that requires special handling, your order may take up to 3 days to ship. All orders are packaged and shipped out 2 times per business day, once in the morning between 9am and 10:30am, and once in the afternoon at between 3pm and 4pm.
This does not mean we will enter your tracking number right away!
Tracking number may take up to 24 hrs during the week, and up to 3 days over the weekend to be updated so please be patient
Unfortunately we cannot reship products out for free if the address you enter is incorrect.
There will be a $20 reship charge for returns and reships when errors are made made by our customers.
– How does Shipping insurance work ?
Insurance is not transferable to past or future orders.
– In the case of Canada Post losing your package , it is the receivers responsibility to contact us.
– After we have received information and confirmation that Canada Post has lost your insured order please allows is 2 days to process and resend your replacement order.
– Replacement Package may take up 4 days.